Issue - meetings

Pensions Administration Activity and Performance Update

Meeting: 04/03/2024 - Staff and Pensions Committee (Item 6)

6 Pensions Administration Activity and Performance Update pdf icon PDF 197 KB

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Lisa Eglesfield (Pensions Administration Service Manager) introduced the report which outlined key developments affecting pensions administration and the performance of the Pensions Administration Service (PAS). She provided details of take up of the Member Self Service (MSS) initiative, performance against KPIs, workloads across the PAS, breaches, implementation of measures to administer the McCloud remedy, and progress of the Pensions Dashboard project.


In response to Councillor Hammersley, Lisa Eglesfield advised that it was anticipated that the Fund would meet the staging date of 1 October 2025 for the Pensions Dashboard without any significant difficulties. An integrated service provider for the project had not yet been sourced. This would be accomplished once a procurement framework was in place.


In response to Councillor Kettle, Lisa Eglesfield advised that a robust process had been followed to notify members of the Fund of the legislative changes brought about by the McCloud remedy. Details had been sent to all members within scope.


Councillor Hammersley moved that the recommendation be accepted and was seconded by Councillor Millar. This was supported unanimously by the Committee.




That the Staff and Pensions Committee notes the content of the report.