A report that presents Cabinet with an update on the Council’s performance set against the targets contained in the Corporate Plan.
Portfolio Holder – Councillor Andy Jenns
Councillor Andy Jenns (Portfolio Holder for Customer and Transformation) introduced the report which provided an update on the Council’s performance set against the targets contained in the Corporate Plan. There were 54 Key Business Measures (KBMs) in the framework and overall, the Council continued to maintain its robust performance across the board in the face of increased and changing demand due to the impact of the Covid-19 pandemic and the resultant changes in how services were delivered. As restrictions were lifted, Council Services had begun to focus more resource on their core work and less on specific Covid responses, which was now being reflected in KBM performance. Councillor Jenns concluded by noting that a comprehensive review of the entire Framework was underway, ready for implementation in 2022/23.
Councillor Jerry Roodhouse noted that despite the overall performance, some indicators were predicted to remain static, and he hoped that some improvement would be seen by Quarter 3, particularly around living independently and supported living. Councillor Margaret Bell responded that these were crucial areas of service and that the area would be undergoing a review to consider service improvements.
Councillor Roodhouse also reflected on crime figures in relation to cyber crime, suggested that Councillors and Officers meet to consider the data being collected to support the Council’s approach to this crime. Councillor Andy Crump responded that the increasing prevalence of cyber crime was being considered by the Safer Warwickshire Partnership Board. He noted that Trading Standards had a significant social media presence to warn of scams targeting the vulnerable but he also acknowledged that there was more that could be done in this arena.
That Cabinet notes progress on the delivery of the Council Plan 2020 - 2025 for the period as contained in the report.