Agenda item

Implementing new collection services in South of the County

Minutes:

Julie Lewis presented a power point and highlighted the following points:

 

  • Stratford and Warwick’s waste collection contracts with BIFFA and SUEZ will end and a new collection service will commence in August 2022
  • A lot of pre-procurement work was done to see how the services in Stratford and Warwick were delivered
  • Outsourcing waste collection services was found to be the most effective delivery model following the pre-procurement work
  • Stratford and Warwick agreed to have a joint waste collection service in December 2020 which will be carried out by BIFFA following a competitive procurement from August 2022
  • Separate food waste collection will be statutory following the new Environment Bill
  • Services for increasing recycling and reducing residual waste and the carbon footprint were investigated
  • Compulsory recycling and charging for excess residual waste are not in local authorities’ powers under current legislation
  • Food and residual waste collections must be free for households
  • Residual waste collection for both authorities will move from two-weekly to three-weekly
  • Warwick will go from kerbside sorted recycling to comingled - all recycling in one wheeled bin
  • Food waste will be collected separately on a weekly basis for both authorities and garden waste collection will be chargeable
  • The move to comingled recycling was possible because of the new MRF (material recovery facility) that all waste collection authorities in Warwickshire have invested in; the new MRF allows the collection and recycling of tetra pack across the County
  • The first council newsletter on the new service went out early March 2022, as well as this there will be briefings, roadshows, bin hangers and information booklets are due to go out soon
  • Information was not shared too early to prevent public confusion, because this would not come into effect until August 2022
  • There will be a new ‘Cloud 9 app’ (which Rugby already use) which sends out a push notification to residents the day before their bin collection to tell them which bin to put out
  • Communication needs to be simple to understand, but frequent. The information booklet will contain lots of pictures, so it is easy to understand
  • Stratford residents will get their information booklets first because their food waste bin caddies will be delivered first. All information after this will be the same for both authorities
  • The booklet will say what should go in the kitchen caddie/food waste bin and what should go in the other bins
  • Small electrical items and textiles will be taken for recycling, this will be an additional service for Warwick
  • Evidence showed that having a comingled recycling collection with one wheeled bin will increase recycling rates, as things like cardboard boxes will not need to be cut up any more
  • No compostable or recyclable waste should go in the residual waste bins
  • The information booklets will be posted through everyone’s letter box
  • FAQs on the new collection service are available online
  • A collection calendar will be provided for 2022/23 but afterwards all the information will be done through the app
  • When this type of collection service was introduced at Daventry there was minimal public pushback/queries because of the good information provided
  • Three-weekly collections for residual waste will save just under 103,000 miles per annum, £108k in fuel prices and 2650 tonnes of CO2 emissions
  • Fly tipping did not increase when the green waste charge was brought in at Stratford and it did not increase when the three-weekly collection system started in Daventry
  • Every tonne of residual waste not produced stops 3.2 tonnes of CO2 being produced
  • After the system has been in place for a year, the actual figures will be shared
  • After a year of the same system being introduced in Daventry, residual waste decreased by 23%, dry recycling increased by 21% and food waste increased by 56%. Food waste was already in place in Daventry, but when the new system was brought in much more food waste was collected  
  • There were very few complaints when residual collection went to three-weekly because the public realised they could deal with this alongside the other service elements
  • It is hoped that with the MRF, Stratford and Warwick will become league table leaders with the 3-2-1 system

 

The Chair praised the app as it would help drive recycling up especially with the MRF.

 

Councillor Shenton praised the work done by the officers on the new service including the communication roll out.

 

Ruth Dixon thanked everyone for their help with the food waste composition survey currently taking place. Ruth Dixon said it would be good to compare the food waste data for Stratford and Warwick after the new collection system was implemented. The chair noted that residents in her area were confused when they saw their waste being collected by someone other than their usual collection crews. Ruth Dixon added that the did not tell residents beforehand that they were doing the survey as it is likely that some residents would change their behaviour and this would affect the data.

 

In response to Councillor Shenton, Ruth Dixon stated that they would have some data for the composition analysis available for the next meeting. Roughly 30% of the collected residual waste was expected to be food waste.

 

Andrew Pau said that this new collection service should push the two authorities to be one of the best recycling collection authorities.