Issue details

New Customer Platform

For the approval to spend money on a
new customer platform

Decision type: Key

Reason Key: Consideration by the executive;

Decision status: Recommendations Approved

Divisions affected: (All Divisions);

Notice of proposed decision first published: 25/08/2022

Decision due: 27 Jan 2023 by Cabinet

Lead member: Portfolio Holder for Customer & Transformation

Lead director: Executive Director for Resources

Department: Resources Directorate

Contact: Paul Inman, Technical Specialist Service Architect Lead Email:


Agenda items


  • New Customer Platform