The LGSCO is introducing a joint Complaint
Handling Code with the Housing Ombudsman and wants to hear local
authorities' views to steer its implementation.
Decision type: Key
Decision status: For Determination
Divisions affected: (All Divisions);
Notice of proposed decision first published: 01/11/2023
This decision will be taken under urgency procedures.
Decision due: 21 Nov 2023 by Portfolio Holder for Customer & Transformation
Lead member: Portfolio Holder for Customer & Transformation
Lead director: Executive Director for Resources
Department: Resources Directorate
Contact: Sioned Harper, Solicitor - Adults and Education Legal Team Email: sionedharper@warwickshire.gov.uk.