Issue details

Complaints Policy

To receive an update on the complaints submitted and how these have been responded to.

Decision type: Non-key

Decision status: Recommendations Approved

Notice of proposed decision first published: 28/02/2020

Decision due: 14 May 2020 by Cabinet

Lead member: Portfolio Holder for Customer & Transformation

Lead director: Executive Director for Resources

Department: Resources Directorate

Contact: Kushal Birla, Assistant Director - Business & Customer Services.


Agenda items


  • Complaints Policy